T: 07429139407
E: info@sci-services.co.uk

Operational base:  Cardiff, South Wales

Correspondance address:

SCI Services
62 Amesbury Road
CF23 5DX

Spinal Cord Injury Services Ltd.

Registered office:
62 Amesbury Road
CF23 5DX

Company number: 7741182
A list of directors is available upon request.

Complaints Procedure

We are committed to providing a high quality service to all clients therefore, when something goes wrong, we need you to tell us about it. This will help us to improve our standards.

If you have a complaint, please email the details to
or write to us at our address.

What happens next?

We will send you a letter to acknowledge receipt of your complaint within seven days of receiving it.

We will then investigate your complaint. At this stage we may contact you for further information if required.

Within twenty-one days of sending you the acknowledgement letter we will send you a detailed written reply to your complaint that will include our suggestions for resolving the matter.

At this stage, if you are not satisfied, you should contact us again and we will either suggest an appropriate alternative solution or arrange a meeting with you within twenty-one days to discuss the matter further.


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T: 07429 139407 E: info@sci-services.co.uk
Operational base: Cardiff, South Wales
SCI Services - get in touch today
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